Introduction

Welcome to the Sashly Laundry Pickup and Delivery application (“Application”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the laws and regulations of the Kingdom of Saudi Arabia. This Privacy Policy outlines the types of information we collect from users, how we use that information, and the steps we take to protect your information. By using our Application, you consent to the collection and use of your information in accordance with this policy.

Information We Collect

When you register on our Service and use the Application, we may collect the following types of information:

1. * Personal Information *

Any of the following identifying data:
– Name – Email
address – Phone number – Delivery and pickup addresses – Payment information (credit/debit card details)

2. *Usage Information*

– Details of your orders and transactions
– Interaction with
customer support – App usage data (features used, time spent in the app, etc.)

3. *Device Information*

– Device type (e.g. mobile phone, tablet)
– Operating system and version – Unique device
identifiers – IP address

How we use your information

We use the information we collect to:

1. * Provide and improve our Services *

– Process and fulfill your requests
– Communicate with you regarding your requests, service updates and
promotions – Enhance and personalize your user experience

2. *Payment Processing*

– Process your payments securely
– Detect and prevent fraud

3. *Customer Support*

– Handling your inquiries and providing support
– Resolving problems and improving our services

4. * Analytics and Research *

– Conduct data analysis to improve our services and develop
new features – Monitor usage patterns to enhance user experience
– Use your data for analytical purposes to better understand customer behavior and preferences

Data Sharing and Use:
1. * Service Providers *

– We may share your information with trusted third-party service providers who assist us in operating our App, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential and comply with applicable Saudi laws.

2. *Legal Compliance*

– We may disclose your information if we are required to do so under Saudi law or in response to valid requests by public authorities.

3. *Business Transfers*

– In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is protected through encryption, secure access controls, and anonymization where possible. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Under Saudi law, you have the right to:
– Access and review the information we hold about you – Request corrections to any inaccurate
information – Request deletion of your personal data, subject to legal and operational restrictions – Opt out of marketing communications at any time

Changes to

this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the Application following any changes constitutes your acceptance of the new terms.

Data Management and Use

By using the Sashly Laundry Pickup and Delivery App, you agree to the following:
– Sashly reserves the right to retain and use your personal data for analytical and business purposes.
– Your data may be used to improve our services, develop new features, and understand customer behavior and preferences.
– Sashly may share anonymous and aggregated data with third parties for research, analysis, business and marketing purposes as well.
– Any data shared with third party service providers will be subject to strict confidentiality agreements to ensure your data is protected.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

* Email :* support@sashly.co

By using our App, you acknowledge that you have read, understood and accept this Privacy Policy.